Frequently asked questions
Passes
When will I receive my pass or my Front Stage Zone card?
The shipping of passes and Front Stage Zone cards is underway! You will receive them no later than two weeks before the Festival.
For any question, please contact the box office by calling 418-800-3347 or 1-855-800-3347 or send an email to billetterie@feq.ca.Can I buy general admission passes for the Festival?
All passes have been sold.
Passes can only be purchased directly on our official website. BEWARE OF RESALE SITES!
The FEQ is not responsible for purchases made on other websites.Are there day passes on sale?
No. The FEQ concept is one pass that is good for all shows in general admission.
The only option to buy a ticket for one night is in Le Jardin Air Canada Air Canada zone.
Is my place guaranteed at all shows in general admission?
No. The capacity of our sites ranges between 7 500 people and 90 000, this is why the FEQ cannot guarantee acces to all shows.
It is advised to come early to the shows you want to see.
To ensure safety on all sites, the FEIQ keeps the right to take appropriate decision, such as limit access on sites.
Bell signature Zone, le Jardin Air Canada, Gold and Silver Front-Stage Zone owners, have a guaranteed access to all shows on Bell stage of plains of Abraham. This privilege does not apply to other sites.
Are there VIP passes on sale?
No, VIP passes are not on sale. Only Gold and Silver Front Stage Zones cards and Bell Signature Zone cards and le Jardin Air Canada are available to the public.
Why should I activate my wristand?
There are many perks associated with activating your wristband. Amongst others, it can be replaced if lost or stolen (certain conditions apply).
What is your stance on resale?
FEQ wants the Festival to remain accessible to all music fans. In addition to encourage festival-goers to share their passes, the Festival takes several measures to prevent resale. To learn more, visit our page in that regard.
Can I share my pass?
Yes, you can. The pass is not personal so you can share it with friends and family.
FEQ has always been committed to being an affordable Festival, with a general admission pass for all music lovers. It’s part of FEQ’s mission to encourage sharing.
How to attend shows presented at le Grand Théâtre de Québec?
Yes, you must have a ticket to attend shows of la Série Groupe Voyages Québec presented at le Grand Théâtre de Québec. On sale on April 26 at 10am!
General admission, Gold & Silver Front Stage Zone, Bell Signature Zone passes and le Jardin Air Canada tickets ARE NON VALID to attend shows presented at the Grand Théâtre de Québec.
Lineup
Who's on the 2024 FEQ lineup?
The 2024 FEQ lineup is now available!
When is the next FEQ edition?
Next editions of the Festival d'été de Québec
- July 3 to 13, 2025
Where are the outdoors stages located?
The FEQ presents shows on five outdoor stages:
- Bell Stage on the Plains of Abraham.
- Loto-Québec Stage at Parc de la Francophonie (side-to-side stages).
- Sirius XM Stage at Parc de la Francophonie (side-to-side stages).
- Hydro-Québec Stage, Place de l'Assemblée-Nationale (free access).
- Crave Stage, Place D'Youville (free access).
Check the site map to see the location of the stages.
Handy tips
How can I get to the FEQ?
There are different possibilities for you to come to the Festival. Check our page!
What can I bring at the Festival?
Check the complete list of permitted and prohibited objects before getting to the Festival.
What time do the sites open?
Plains of Abraham : 6 p.m.
Parc de la Francophonie : 5 p.m.
Place George-V : 3 p.m.
Footbridge opening hours to enter Parc de la Francophonie: 5 p.m.
Place de l'Assemblée-Nationale:
- Week days : 5 p.m.
- Saturdays and Sundays : 10 a.m.
Place D'Youville : 5 p.m.
Extras FEQ – The Armoury : 10 p.m.
Can I buy food and drinks on site?
Yes. Drinks are sold on all Festival sites and there are concession stands on the Plains of Abraham. You'll find a picnic area, bars and food trucks at Cœur du FEQ located at Place de l’Assemblée-Nationale and and the George-V Club, located at Place George-V.
Because all the sites are located in the heart of the city, there are also many restaurants nearby.
Are there toilets on site?
Yes. There are several toilets on all sites.
Where can I fill my water bottle on the sites?
Supply points are accessible on the Plains of Abraham, Place George-V, at Parc de la Francophonie and at Place de l'Assemblée-Nationale.
Note that each fountain comes with 5 faucets.
Are there accessible viewing zones for persons with limited mobility?
Yes, zones are available for each of our stages. However, reservations are necessary, and the general admission pass is mandatory, including for accompanying individuals. Please refer to the procedure for more information.
How to access Parc de la Francophonie?
You can access Parc de la Francophonie trough Place George-V, located on Place George-V Ouest.
Doors open at 3 p.m.
A footbridge overhanging Grande-Allée allows you to access Parc de la Francophonie.
The footbridge opens at 5 p.m.
Can I buy FEQ merch?
Yes, the Boutique FEQ is back this year with a new product line. The 2024 collection will soon be available online!
Where can I buy artists' products?
There will be kiosks installed on the Plains of Abraham in general admission, at the Privilege Zone entrance and at parc de la Francophonie.
Can children come to the festival?
Yes! The FEQ welcomes families at all its sites; however, certain rules may apply.
PASSES
- Children aged 0 to 10 do not need a wristband to attend shows in general admission areas.
- Children aged 12 and under must be accompanied by an adult.
- Limit of 2 children per adult.
- For the Gold and Silver front-stage zones, Bell Signature Zone, and other VIP sections, appropriate access passes are required for everyone, regardless of age.
SHOWS WITH PASSES REQUIRED FOR ALL AGES
Plains of Abraham
- July 5 - 50 Cent
- July 12 - Post Malone
Parc de la Francophonie
- July 6 - Killswitch Engage
- July 9 – Nas
Please note that on July 6 and 9, children without a pass will be accepted at Place George-V, where the evening shows will be broadcasted on screens.
STROLLERS
- Only umbrella strollers are now accepted on our sites for evening shows.
- Recommended size: 40.6 cm W x 69.8 cm D x 90.2 cm H (16 in x 27.5 in x 35.5 in).
- Large strollers, cargo models, and wagons are PROHIBITED.
- For the Série Jeunesse shows presented by le Lait on saturday and sunday mornings at Place de l’Assemblée-Nationale, all types of strollers are accepted.
ADVICE
- Carefully evaluate the evening before deciding whether to bring children.
- For more comfort and easier movement with a stroller at the Plains of Abraham site, use the paved area at the top of the hill, near the Citadel.
- Bring hearing protection.
- Avoid the mosh-pits in front of the stage.
Are strollers accepted at the FEQ?
Only umbrella-style strollers are accepted on the sites for evening shows.
Accepted dimensions : 40.6 cm W x 69.8 cm D x 90.2 cm H (16 in x 27.5 in x 35.5 in)
Exception - Série Jeunesse presented by le Lait
Other types of strollers are allowed for shows presented on Saturdays and Sundays in the morning at Place de l'Assemblée-Nationale.
Where can I buy 50/50 lottery tickets?
New in 2024! The 50/50 lottery is back at FEQ. Tickets on sale from July 4 to 14 for a total of 11 draws.
Sales online and on site, on FEQ sites.
Does the FEQ have a mobile app?
Yes. The FEQ app is already available. Download it right now!
Are animals allowed on sites?
No. All animals are forbidden on sites, except for service dogs with proof.
Is it allowed to smoke on sites?
It is allowed to smoke cigarettes and vape on outdoor sites. Except on terraces, such as La Terrasse FEQ, Bell Signature Zone, corporates boxes, reduced mobility zone and le Jardin Air Canada.
It is prohibited to smoke cannabis on sites. If a festivalgoer is caught with drugs, it will be seized by the SQ. Despite the legislation, the city of Québec does not allow to smoke drugs in public places, this is why we cannot counter these prohibitions.
Are there checkrooms onsite?
Yes. Several checkrooms are available to leave any items not allowed on the sites.
Exceptions : weapons, alcohol, drugs and drug-related items, animals, fireworks and firecrackers.
Bags will be searched before being accepted at the checkroom.
Available checkrooms :
- Entrance to the Bell Stage on the Plains of Abraham (Cross of Sacrifice)
- Entrance to the Bell Stage on the Plains of Abraham (Cap Blanc)
- Parc de la Francophonie (Place George-V)
- Inside the Armoury
Fee: $5 per person. Cash only.
Are chairs allowed on festival sites?
No, portable or folding chairs (camping chairs) and cushions with metal frames are not allowed on the sites.
However, seat pads with backrests without frames or with plastic frames are allowed on all our outdoor sites.
Do the shows still go on if it rains?
Yes. A show could only be cancelled during a thunderstorm or if the safety of the people onsite is in danger. Ponchos are sold for $5 at the bars and checkrooms.
Quels modes de paiement sont acceptés au FEQ?
Food concessions and bars : Cash, credit card, or debit card payments are accepted
Mobile vendors and open-air bars : Only cash is accepted
Where can I find tourist information?
Is the program available in print format?
Yes. The program flyer is available starting in June at Québec City area tourist information desks, in Média Plus display stands present in most local hotels, Affiche-tout display stands, restaurants, coffee shops and bars.
How to become a FEQ volunteer?
No volunteer positions are available, all FEQ’s jobs are paid. Come work with us!
Are there ATMs on site?
Yes. There are three Desjardins ATMs on the Plains of Abraham site. Several ATMs are also located near the Festival sites.
Are there giant screens on site?
New in 2024! The Bell Stage will welcome brand new panoramic screens covering a surface of 672 m², compared to 352 m² last year, almost twice the as much as in 2023.
Screens on both stages at Parc de la Francophonie (Loto-Québec and SiriusXM Stages) stream the shows of the other stage.
There is also a screen at place George-V streaming shows live from parc de la Francophonie.
What should I do if I find something on one of the Festival sites?
Lost items can be brought and retrieved at the Festival d'été de Québec reception located at 683 St-Joseph Est, Office 150, Quebec City (Quebec) G1K 3C1.
Unclaimed items such as umbrellas or water bottles will be kept for 30 days, and valuables (keys, phones, etc.) for 90 days.