Service for mobility-impaired

To give all spectators easier access to outdoor shows, the Festival d’été de Québec provides reserved sections for spectators who have special needs. 

The pass is mandatory, for accompanying individuals as well.

There is also available spots for wheelchairs in the new section le Jardin. 

RESERVATION PROCEDURE

You must first purchase a pass in general admission during the Desjardins presale or the general public sale. Sale dates will be announced soon.

Second, you can reserve a spot in the mobility-impaired zone for the shows of your choice.

Reservations are made by phone only, in the weeks following the lineup unveiling. Sale dates will be announced soon.

In the interest of fairness, the first wave of bookings will take place on a weekend and the second wave will take place on a weekday. Since 2019, there is an alternation every year in order to favour everyone.

E-TICKETS

The FEQ is using an e-ticket system to improve traffic on its sites and do a better control of the reservations.

An e-ticket, in the name of the person who booked, will be emailed for each booking. This e-ticket must be presented at the entrance.

With e-tickets, we’re able to identify those who reserve a seat but don’t show up on the evening of the show. The FEQ wants to make sure that a maximum number of places in the area for mobility-impaired people are used every night and thus satisfy a majority of users.

FIRST WAVE

Reservations for four dates only.

By phone.

Reservations for four dates only.The first wave of reservations will take place on a weekend (date to be determined).

SECOND WAVE

Reservations for unlimited dates.

By phone.

The second wave of reservations will take place on a weekday (date to be determined).




When making your reservation, mention if there will be an accompanying individual. If so, this individual will also need to purchase a pass to come with you. Maximum of one accompanying individual per person, regardless of the age.

Reservations for the entire evening. No reservations taken for the second show only.

Voice mail reservations will not be taken.

Once your reservation is made, if you are unable to attend, please contact us so we can give your place to someone else.

EVENING OF THE SHOW

Come with your accompanying individual to the entrance to the site before 8: 30 p.m. If you arrive later, your reservation will be cancelled. If some places are still available, these would be assigned on a first come, first served basis.

Accompanying individuals must arrive at the same time as spectators who have special needs.

IMPORTANT - Allowed and forbidden objects in areas with reduced mobility are the same as for general admission sections. To avoid unpleasant surprises, please consult the list before going on site.

Note that seats are not assigned on a first come, first served basis. Hosting staff will ensure that the space is optimized so that everyone in the area has the best possible view of the stage.

At blockbuster shows, you will exit a few minutes after the end of the show for safety reasons. You may also leave before the end of the show.

DROP-OFF AREA

The drop-off area is located at The Plains of Abraham Museum, on 835 Wilfrid-Laurier Ave.

RESERVED AREAS

Policy

The reserved sections are for festival-goers who wish to attend shows in theses sections and have a disability which restricts their movements in the crowd, whether permanently or temporarily (limb in a cast or mobility-impairing injury), and must use a manual or electric wheelchair, three-or four-wheel scooter, multi-prong cane, white cane, crutches, walker, seeing-eye dog or assistance dog (an attestation may be requested) as a mean to palliate their handicap.